Each item is handcrafted by Anais in her Glasgow studio, therefore unique; slight variations may occur. Colours and textures may vary slightly from our website and sizes are accurate within reason.

Metal reacts when it is exposed to the air,  therefore each number plate will too, at varying levels, depending on the salt content of the air it is exposed to. The base metal of each plate is copper, which when exposed to the outside air will slowly get hints of verdigris; each plate has been patinated and wax sealed so should prevent this reaction as long as possible. A wax coating top up wouldn’t go a miss every other year to keep this at bay, or simply enjoy the changes the metal takes with time.

All prices are inclusive of VAT at the current UK rate.

All items remain the property of Anais Bansal until full payment has been made.

By placing an order please note you are agreeing to the above terms and conditions, we possess the right to update these terms and conditions at any time.

Thank you!

Tickets are sold per person. We do not send out a physical ticket, your email confirmation is your ticket. Please contact us via email info@anaisbansal.com if you need any further info. 

Workshop tickets are excluded from any online discounts.

The workshop is only available to people of the age of 18+.

Unfortunately, we are unable to offer refunds for workshop bookings, but we understand that things might come up, so we are happy to defer your booking to a future workshop if there is a space available. If you would like to make any changes to your booking we kindly ask for 7 days' notice. Please let us know via info@anaisbansal.com if you need to make a change.

All of our workshops aim to start promptly. With this in mind, we politely request that you arrive on time. If you are running late for the workshop, please let us know via email.

We do not offer returns or refunds, however if an item has been damaged upon delivery or you are dissatisfied for any reason, please contact Anais directly within 10 days of receiving your purchase: info@anaisbansal.com. 

If you would like to cancel or amend your order please get in touch within 24 hours of placing your order.

By placing an order please note you are agreeing to the above terms and conditions, we possess the right to update these terms and conditions at any time.

Thank you!

All pieces are made to order, please allow up to two weeks for the item to be dispatched after ordering. If you require an item for a special date please get in touch and Anais will do her best to accommodate your needs.

All UK orders will be sent via ‘Royal Mail 24hr tracked’ or 'Royal Mail Special Delivery' where applicable and all orders outside the UK will be sent via 'Royal Mail International Tracked & Signed'. 

Ownership is transferred to the customer upon shipping, therefore we are not responsible or liable for items that are lost or damaged in the post. 

All items purchased will arrive in bespoke Anais Bansal packaging.

By placing an order please note you are agreeing to the above terms and conditions, we possess the right to update these terms and conditions at any time.

Thank you!

Gift cards can only be used to make purchases on www.anaisbansal.com. 

E-Gift cards and Postal Gift cards are valid for 12 months from the date of purchase, they will automatically expire at the end of that period and any remaining balance will be cancelled.  

Gift cards can be used across multiple transactions within the online shop. 

Once purchased, Gift Cards can’t be topped up. A new Gift card will need to be issued for any additional amount required. 

Gift Cards are non-refundable.

Anais Bansal reserves the right to cancel or refuse to accept a gift card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected by fraud. 

By placing an order please note you are agreeing to the above terms and conditions, we possess the right to update these terms and conditions at any time.

Thank you!

PERSONAL INFORMATION/DATA CONSENT
We currently collect and process the following information: your name, email address, postal address, payment information through; Google pay- see their Privacy Policy: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=und , Paypal - see their Privacy Policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full, Shopify- see their Privacy Policy: https://www.shopify.com/legal/privacy/customers and on occasion iZettle - see their Privacy Policy: https://www.izettle.com/gb/legal/privacy-policy ), telephone number, and the details of the product that you’re ordering.

We will only collect information that is necessary for us to support our business activities.  Information provided to us through our sales, marketing, surveys, website activities and/or event registrations may be stored, analysed and used for direct marketing purposes and to improve the way we do business with our current and potential customers. As a standard practice we do not share any personally-identifiable or private customer information with third parties, unless they are acting as an intermediary.

When you purchase something from us, as part of the buying and selling process, we ask for some personal information (i.e. name, address and email address.) 

You are consenting to the collection of information every time you complete a transaction, verify your credit card, place an order, screen order for potential risk or fraud (using IP address), arrange for a delivery or return a purchase.  When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

UNDERSTANDING YOUR RIGHTS

You can read more about your rights here...

By placing an order please note you are agreeing to the above terms and conditions, we possess the right to update these terms and conditions at any time.

Thank you!